AquaHawk Helps City of Woodland Water Customers Understand Their Consumption
The City of Woodland has released an easy-to-use online tool to help people and business owners better understand and manage their water use at a time when summer temperatures are rising.
This free service, AquaHawk Alerting, allows Woodland water customers to view their hourly water use, receive alerts when there is abnormal use on their account, and more, according to Jordan Power, city water conservation coordinator.
AquaHawk Featured in Water Efficiency Weekly Blog
Kanye and the Dry, Dry West
Today I am turning my blog over to Todd Brehe, a product manager for AquaHawk alerting, who looks at certain kinds of California drought stories that show up in the mainstream media to see if they are presenting the problem in a meaningful light. Are multimillionaires who continue to water giant green lawns the gangstas here? What are the options for managing any property, whether those of the rich, famous, and paparazzi-hounded, or the average homeowner? Check out this comprehensive discussion, and I invite you, as always, to join the discourse by adding your comments at the end of his contribution.
AquaHawk Helps Utilities Manage Conservation Standards and Water Restrictions
AquaHawk Alerting includes several capabilities that enable water utilities to meet drought reduction limits, manage water restrictions, and help customers better understand water budgets.
Support for Manual and AMR Systems
AquaHawk supports any type of meter reading system and read frequency. Depending on how frequently a water provider collects meter read data, however, dictates which AquaHawk capabilities are available to consumers and utility employees.
For example, the vast majority of utilities gather reads every 30 or 60 days using manual, handheld, or mobile drive-by Automatic Meter Reading (AMR) systems. With these systems, AquaHawk can show customers how they're monthly/bimonthly usage compares to a reduction target, say 25%.
AmCoBi Launches Intelligent Water Conservation Solution to Help California Utilities Meet Mandated Water Use Reductions
Two New Additions to AquaHawk Alerting Encourage Customers to Conserve Water
COLORADO SPRINGS, Colorado, April 30, 2015 – California water utilities without AMI or "smart meter" systems can now offer customers new ways to help reduce water use, thanks to two enhancements to the AquaHawk Alerting™ Web-based portal.
"AquaHawk Alerting is the only solution available that empowers utilities with first- and second- generation metering equipment to provide some 'smart meter' capabilities to their clients," announced Bobby Lee, AmCoBi President. "Governor Brown mandated reductions from 8 to 36% for major California water suppliers. Utilities must encourage all their customers to save."
While smart meter networks offer rapid leak detection, notification, and projected usage, 80% of water utilities still use manual, handheld, or mobile "drive-by" Automatic Meter Reading (AMR) systems that collect reads every 30 days. Customers don't know how much water they're using until they receive a bill. This makes it easier for them to exceed reduction limits and face fines or penalties.
New Release! Customer Engagement for Water Utilities – White Paper
Breakthrough Technologies that Improve the Customer Experience
There is nothing more powerful than an idea whose time has come. This couldn’t be truer for water utilities and the idea of customer engagement. Water providers have an exciting opportunity to use new technologies, data, analytics, and the science of persuasion, to create a higher quality experience for customers. Utilities can meet their customers’ demands for more choice, greater flexibility, and actionable advice. And they can even provide the motivation clients need to participate in worthwhile activities like conservation.
To download this free white paper, click here.